Artificial intelligence and automation
AI at work, not just in demos: assistants that answer from your own content.
We design assistants that answer from sources you control, with clear limits, human oversight and a simple fallback when the AI cannot answer.
Common problems
Teams answer the same questions every day.
Useful information is scattered across documents that are hard to use.
There is interest in AI, but nobody knows where to start or how to limit the risks.
Services
Web and WhatsApp agents and chatbots
First-response assistants, handing over to a person when needed.
Document assistants
Search and answers based on your approved documents, with sources shown.
Automated workflows
Sorting, filing and preparing requests, with human validation at sensitive steps.
Supervised AI pilot
One limited use case, success criteria set in advance and an evaluation before any wider rollout.
Deliverables
- Prioritised use cases and evaluation criteria
- Assistant configured on an approved corpus
- Fallback, confidentiality and oversight rules
- Pilot evaluation report
How it unfolds
- DiagnosisWe listen, review your tools and target what matters.
- DesignWe set the solution, the scope and the quote.
- DeploymentWe go live step by step, with your teams.
- SupportWe train, follow up and evolve.
Integration constraints and prerequisites
An assistant is only as reliable as its corpus: approved sources, controlled updates, data confidentiality. Channels (website, WhatsApp) and running costs depend on the chosen provider; they are set out before any commitment.
Frequently asked questions
Can the assistant be wrong?
Yes, like any generative system. That is why we limit its sources, show its references, provide a fallback and recommend an evaluation before opening it to the public.
Is my data used to train a model?
It depends on the provider and its configuration. We document this and confirm it with you before deployment.
A project, a question? Let’s talk.
Tell us your need in a few lines. A member of the team will reply quickly.